Help Center

Clear answers and guidance for using Timily.

Using Timily

  1. Sign in to Timily and choose Parent.
  2. Select Create a New Family during setup.
  3. Complete the subscription when prompted.
      If you haven’t added a child yet, tap the Add Child card on the Home screen.
      If you already have child profiles, swipe left to the end and tap + Add Child.
      You can also add a child from Settings.
 
  1. Create your child’s profile to get a pairing code.
  2. Install Timily on your child’s device.
  3. Tap Get Started -> Child, and enter the pairing code
  4. Follow the on-screen instructions to finish setup.
  5. Make sure to allow Screen Time access when prompted.
In Timily, parents choose which apps are locked by default during child device setup.
Locked apps can be updated anytime in Settings, but must be selected on your child’s device.
 
Kids unlock apps by earning Coins through Focus Timer sessions, Weekly Challenges, and Quests.
1 Coin = 1 minute of app access, unlocked in 30-minute blocks.
Unused minutes are returned as Coins.
In Timily, a Weekly Challenge sets a focus goal for the week, based on total completed Focus Timer time.
 
By default, each challenge runs from Monday to Sunday.
Parents set the goal and a weekly app unlock limit, and the challenge starts only after the child agrees.
 
If the goal is reached, kids earn bonus Coins.
Challenges repeat weekly unless replaced by a new one.
 
Note: To help new families experience how challenges work right away, parents can tap Start Demo Challenge to begin a challenge immediately—even if it’s not Monday yet.
In Timily, kids choose a task and start a timer. Finishing the timer earns Coins.
 
If End Timer When Child Leaves Timily is turned on, leaving Timily for more than 30 seconds ends the session and no Coins are earned. You can change this in Settings → Focus Timer.
 
You can also adjust the timer length and Coins earned in Settings → Focus Timer.

In Timily, the Reward Shop lets kids use earned Coins to unlock rewards approved by parents.

Kids earn Coins through Focus Timer sessions, Weekly Challenges, and Quests.
Coins can be exchanged for app unlock time or real-life rewards.
 
Parents stay in control.
Kids can suggest custom rewards using Make a Wish, and parents choose whether to approve them.
 
Screen time rewards follow family rules. They are unavailable during Bedtime or when weekly app unlock limits are reached.

Account & Subscription

No. Timily is a subscription-based app designed to support long-term habit building for families.
You may see a trial period when starting a subscription, but continued use requires an active plan.
This allows us to focus on building a calm, ad-free system for parents and kids.
Subscriptions must be canceled through the platform where you originally subscribed
(for example, the App Store).
Deleting the app or your account does not cancel your subscription.
If you already have an active Timily subscription but it’s not showing in the app,
it’s usually a sync issue with the App Store.
 
To restore it, you can do either of the following:
• Open Timily → Settings → Restore Purchase
• Or, on the subscription page, tap Restore Purchase at the bottom
 
Note: Only the parent who originally created and paid for the family can restore the subscription.
You can update your email in Settings → My Profile. What you can change depends on how you created your account:
If you signed up with an email and password You can edit your email address directly and verify the new one with a code. This updates both your login email and where you receive notifications.
If you signed in with Google or Apple Your login email is managed by Google or Apple and can’t be changed here. You can still add or update a Contact Email to receive child progress reports and important updates.

About Timily

Parents still decide which apps are allowed, when devices are locked, and what rewards can be earned.
But instead of constant blocking or monitoring, Timily helps children build focus, routines, and self-control through timers, challenges, quests, and rewards.
Timily is designed to move families from control to calm.
Apple Screen Time focuses on limits and restrictions. Timily focuses on motivation and habits-building.
It encourages children to start focus sessions, track progress, and earn rewards, rather than only enforcing time limits.
Many families use Timily alongside Apple Screen Time, not as a replacement.
Yes. Timily is built with family safety and privacy in mind.
There are no ads, no social feed, no public profiles, and no direct messaging between children.
All settings, permissions, and devices are managed by parents.
Timily is designed for parent-guided use within the family.

Timily is purpose-built to prevent common bypass attempts.

In very rare situations, a bypass may still happen.
If it happens, Timily prompts the child to correct it first.
Parents are notified only if it isn’t resolved, so they can fix the settings and talk through expectations together.

Still need help?

Didn’t find what you were looking for? Reach out at support@timily.app